@hermitagegolf
Instagram · Skit
@hermitagegolf The marshal really thought there wasn’t anyone on that hole #golfshop #golfcourse
Trending short videosSarcastic golf shop customer service
The edit1 shot · 0 text
Shots0:32
Performance
- Views
- 411.5K
- Likes
- 8.8K
- Comments
- 118
- Engagement
- 2.2%
- Outlier
- 40.9×
- Length · 23 Dec 2025
- 0:32
Video #21318 · Skit
Sarcastic golf shop customer servicefrom @hermitagegolf
[01]
Overview
The creator performs a comedic skit acting as a deadpan golf shop employee answering phone calls from annoying golfers on the course. He uses jump cuts to deliver a series of sarcastic, blunt punchlines to common customer complaints about pace of play, lost balls, and playing through, highlighting the relatable frustrations of golf course customer service.
[02]
Simple outline
- 1Establish service role
- 2State customer complaint
- 3Deliver deadpan insult
- 4Sign off abruptly
[03]
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Classification
Format
Concepts
Elements
Account
[05]
Hook analysis
What stops the scroll in the first 3 seconds
Verbal hook · 35%
Golf Shop, this is Chris.
Visual hook · 65%
Medium shot of a man in a golf shop standing behind a counter, immediately picking up a landline phone with a deadpan, unenthusiastic expression.
[06]
Hook template
Steal this for your own video
Medium shot behind a as you immediately pick up a with a deadpan expression—setting up an unfiltered response to .
- — Medium shot behind a salon reception desk as you immediately pick up a ringing phone with a deadpan expression—setting up an unfiltered response to a client demanding a last-minute appointment.
- — Medium shot behind a car-rental counter as you immediately pick up a walkie-talkie with a deadpan expression—setting up an unfiltered response to a customer disputing a fuel charge.
- — Medium shot behind a bakery counter as you immediately pick up an order ticket with a deadpan expression—setting up an unfiltered response to a customer asking for a custom cake tomorrow.
[07]
Hook and payoff
The promise the opener makes, and how the video pays it back
Hook
Immediate immersion into a mid-conversation customer service interaction that establishes the protagonist's deadpan, unapologetic persona and the video's comedic premise.
Payoff
The Reality Check Sign-off: A final interaction that delivers a blunt truth about the activity's rules, ending the video on a dry, dismissive note that reinforces the character's apathy.
[08]
Narrative framework
The structural pattern this video runs on
Framework
The Sarcastic Service Desk Rapid-Fire
A rapid succession of simulated customer service interactions where the protagonist responds to common industry complaints with deadpan, brutally honest insults.
- 1
The Baseline Roast
Introduces the format with a standard complaint met with a personal insult disguised as helpful customer service.
- 2
The Environmental Burn
A second rapid-fire interaction that uses the physical environment or context of the activity to highlight the user's lack of skill.
- 3
The Direct Confrontation
A third interaction that drops situational irony for a blunt, direct insult about the user's overall competence, escalating the comedic aggression.
Themes
Techniques
Trends
Post caption
The marshal really thought there wasn’t anyone on that hole #golfshop #golfcourse
Transcript
Good shop. This is Chris. No the group in front of you won't let you play through? Yeah. It's probably because they saw your swing on the range, sir. Uh-huh. Have a good day. Why is there not a marshal out there looking at pace of play? There is, sir. They just have no business to patrol the woods. Uh-huh. Have a good day. Hey, Roger. Why is it taking so long to play? Everybody must be as bad as you are, sir. Uh-huh. Have a good day. Scott, chef, this is Chris. I'm trying to So how long does it take for low handicaps to play the course? Same as high handicaps, sir. However fast the group in front of you plays. Uh-huh. Have a good day.