Viral Hooks
Trending short videosSkit of annoying customer types
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@babylonbrews

Instagram · Skit

@babylonbrews Customers be like: #baristaproblems #coffeeshop #customerservice #baristalifestyle #baristas

View original on Instagram

The edit1 shot · 1 text
Shots Text0:48

Performance

Views
166K
Likes
17.5K
Comments
37
Engagement
10.5%
Outlier
41.4×
Length · 12 May 2026
0:48

Video #28885 · Skit

Skit of annoying customer typesfrom @babylonbrews

[01]

Overview

The creator role-plays a series of frustrating and absurd customer interactions from the perspective of a service industry employee at the end of a long shift. He portrays customers who forget their orders from months ago, try to take others' drinks, fail at simple tasks like payment, complain after finishing their product, and are extremely impatient immediately after ordering.

[02]

Simple outline

  1. 1Frame relatable context
  2. 2Present first frustrating archetype
  3. 3Present second frustrating archetype
  4. 4Deliver final, most absurd archetype

[03]

Related videos

[04]

Classification

Format
Concepts
Relatable SkitCustomer Service Parody
Elements
Jump CutPhysical Acting

[05]

Hook analysis

What stops the scroll in the first 3 seconds

Title hook · 55%

POV: the customers that you get during the 12th hour of your shift

Verbal hook · 30%

Six months ago, I was here, and I got this drink.

Visual hook · 15%

The creator looks directly into the camera with a tired and exasperated expression, establishing an immediate point-of-view and relatable mood.

[07]

Hook and payoff

The promise the opener makes, and how the video pays it back

Hook

A text overlay stating a 'Point of View' (POV) that establishes a highly relatable, often frustrating, shared experience. This immediately aligns the viewer with the creator's perspective and sets the theme.

Payoff

The final vignette presents the most impatient and illogical archetype, who demands their order moments after placing it. This serves as the ultimate punchline and the peak of the video's theme of absurdity.

[08]

Narrative framework

The structural pattern this video runs on

Framework

The Archetype Gauntlet

Presenting a rapid-fire series of relatable, frustrating character archetypes within a specific, shared context, with each example escalating in absurdity or unreasonableness.

  1. 1

    The Unreasonable Memory

    Introduces the first character archetype, who makes an impossible request based on a distant past event, establishing the theme of absurd customer expectations.

  2. 2

    The Entitled Rule-Breaker

    Presents a second archetype who attempts to bend or break established rules for their own convenience, escalating the frustration by adding entitlement to the mix.

  3. 3

    The Incompetent Blamer

    Showcases a third archetype who fails at a simple task and immediately shifts blame onto the protagonist, introducing a sense of injustice.

  4. 4

    The Post-Consumption Complaint

    Features an archetype who fully consumes a product/service before complaining and demanding a remedy, representing a classic 'no-win' customer service scenario.

Themes

  • customer service
  • relatability
  • workplace frustration
  • service industry

Techniques

  • Role-playing
  • Point-of-view filming
  • Montage

Trends

  • POV Skits
  • Relatable Workplace Humor

Post caption

Customers be like: #baristaproblems #coffeeshop #customerservice #baristalifestyle #baristas

Text overlays

  • title · throughout

    POV: the customers that you get during the 12th hour of your shift

Transcript

Six months ago, I was tier, and I got this drink. I just don't remember what it was. Do you remember what it was? Hi. I'm in a rush. Here it says Kate, but my name is not Kate. Can I just take hers? It looks like mine. And can you just give her mine? Whenever you're ready, just go ahead and tap to pay. I tap it. It's not working. You're gonna have to, like, hold it there for a second. You should have told me that already. I don't like this. Well, you finished it. No. No. No. This this doesn't think good. Can I just change this? This stays so bad. I don't like this. Is it ready yet? No. It's not. Where's my drink? You you just you just ordered. Where's my drink? I ordered.

Skit of annoying customer types | Viral Hooks