The creator, Katie Kline, introduces herself and establishes her credibility by sharing an insight from her past work with the Le Méridien hotel brand. She explains how she applies these high-level hospitality strategies to her own short-term rental business. She then announces a free, five-chapter course she created in collaboration with The Independent Host Academy, which breaks down the "playbook" from top hotel brands like Ritz-Carlton and W Hotels, and concludes with a direct call-to-action for hosts to sign up on the website.
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🏩Hotels have (quite literally) written the book on hospitality. The short-term rental hosts/ owners that study them will stand out, earn more and increase repeat guests.
✨Loved collaborating with @theindependenthost to create their very first FREE course to share what I’ve learned from the world’s best hotel brands and how I apply it to my own STRs.
💻Head over to TheIndependentHost.com to sign up for FREE!
Transcript
I was working for the hotel brand, La Meridian, we did a study that found the first ten minutes of a guest stay set the tone for their entire experience. And no, as a short term rental owner and host myself, I think about this constantly. I'm Katie Klein. I'm the host of two podcasts, the owner of three short term rentals, and I've just collaborated with the Independent Host Academy to create their very first course, and it's totally free. Throughout the five chapters, I break down what I learned inside brands like the Ritz Carlton, w Hotels, and Saint Regis, and how I tactically apply those strategies and secrets to my own short term rentals. If you're a host or you're thinking about hosting, this is the playbook from the top hotels, and it will elevate your business. Check out tier independenthost.com and sign up for free.