Transcript
Employees are the next biggest influencers, specifically over fifties. M and S is going viral with Catherine Turner, the product developer driving millions of views with hundreds of thousands of fans. Why? Because people are sick to death of the traditional image of an influencer who's young. Catherine isn't a a Gen z marketing girly posting brain rot memes. She has authority from working at M and S since 1995. People watch Catherine and think I want to be like her when I'm older. For years, brands have obsessed over Gen z when Gen x have the most household spending power globally because they're the ones doing the family food shop. There's clearly an appetite to watch mature generations show up on socials, but most brands make their senior employees invisible. In a culture obsessed with youth and the fear that aging means disappearing, disappearing, brands like Marks and Spencer putting Catherine Turner front and center proves that influence is shifting. Notice how they've replicated the same strategy with M and S fashion, different presenter, same best, stop sleeping on Gen X. As the weatherman of marketing, I'm advising brands on this shift, but have you noticed it?